Art Original

Teknik Bertelpon kiat meningkatkan citra perusahaan

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In the modern business world, the telephone remains one of the most critical frontline touchpoints between an organization and its clients, partners, and the public. Long before a customer visits an office or signs a contract, their perception of a company is often shaped entirely by the voice at the other end of the line. In "Teknik Bertelepon: Kiat Meningkatkan Citra Perusahaan", readers are provided with a practical, comprehensive guide on how to transform routine phone interactions into powerful tools for building trust, projecting professionalism, and elevating corporate reputation.

The book bridges effective communication psychology with professional telephone etiquette, teaching customer service representatives, administrative professionals, and business owners how to handle calls with confidence, empathy, and poise.

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Availability

Detail Information

Series Title

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Call Number

0.651.7.0001.B.U

Publisher

Jakarta : Pustaka Delaprasta., 1998

Collation

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Language

Indonesia

ISBN/ISSN

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Classification

651

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

Komunikasi, Penciptaan dan pengiriman persuratan

Specific Detail Info

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Statement of Responsibility

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Other version/related

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